{"id":323,"date":"2026-04-03T04:05:01","date_gmt":"2026-04-03T04:05:01","guid":{"rendered":"https:\/\/civil.utm.my\/it\/?page_id=323"},"modified":"2026-11-10T03:37:20","modified_gmt":"2026-11-10T03:37:20","slug":"it-home-one","status":"publish","type":"page","link":"https:\/\/civil.utm.my\/it\/","title":{"rendered":"IT Home ONE"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]IT FKA Unit | Faculty of Civil Engineering, UTM<\/title><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->*{box-sizing:border-box}<!-- [et_pb_line_break_holder] -->body{margin:0;background:#1d1013;font:16px\/1.6 system-ui,-apple-system,\"Segoe UI\",Roboto,sans-serif}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* ===== HERO (sentiasa tema gelap maroon, teks putih) ===== *\/<!-- [et_pb_line_break_holder] -->.hero{<!-- [et_pb_line_break_holder] --> --surface:#2a1a1d;--line:#5a3a3e;--muted:#d6c3bd;--brand:#e8798c;--brand2:#f0b65a;--soft:#3a2124;<!-- [et_pb_line_break_holder] --> padding:64px 20px 0;text-align:center;color:#fff;<!-- [et_pb_line_break_holder] --> 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-->.search{max-width:560px;margin:auto;position:relative;z-index:5;text-align:left}<!-- [et_pb_line_break_holder] -->.search input{width:100%;padding:16px 70px 16px 18px;border-radius:14px;border:1px solid var(--line);background:var(--surface);color:#fff;font:16px inherit;box-shadow:0 8px 28px rgba(0,0,0,.4)}<!-- [et_pb_line_break_holder] -->.search input::placeholder{color:#b9a49e}<!-- [et_pb_line_break_holder] -->.search input:focus{outline:2px solid var(--brand2)}<!-- [et_pb_line_break_holder] -->.search kbd{position:absolute;right:14px;top:18px;font-size:12px;color:var(--muted);border:1px solid var(--line);border-radius:6px;padding:2px 7px;pointer-events:none}<!-- [et_pb_line_break_holder] -->#res{position:absolute;left:0;right:0;top:calc(100% + 8px);background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:0 16px 40px rgba(0,0,0,.5);max-height:300px;overflow:auto;display:none}<!-- [et_pb_line_break_holder] -->#res.open{display:block}<!-- [et_pb_line_break_holder] -->#res a{display:block;padding:12px 16px;color:#fff;text-decoration:none;border-bottom:1px solid var(--line)}<!-- [et_pb_line_break_holder] -->#res a:last-child{border-bottom:0}<!-- [et_pb_line_break_holder] -->#res a b{display:block;font-size:15px}<!-- [et_pb_line_break_holder] -->#res a small{color:var(--muted);font-size:13px}<!-- [et_pb_line_break_holder] -->#res a:hover,#res a.act{background:var(--soft)}<!-- [et_pb_line_break_holder] -->#res .none{padding:14px 16px;color:var(--muted);font-size:14px}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.sky{display:block;width:100%;height:auto;margin-top:36px}<!-- [et_pb_line_break_holder] -->@media (prefers-reduced-motion:reduce){.dot.on{animation:none}}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"hero\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"grid\"><\/div>\n<p><!-- [et_pb_line_break_holder] --> <canvas id=\"rain\" aria-hidden=\"true\"><\/canvas><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"code l\" aria-hidden=\"true\"><i><\/i><span class=\"c\">\/\/ digitalising FKA<\/span><!-- [et_pb_line_break_holder] --><span class=\"k\">const<\/span> unit = {<!-- [et_pb_line_break_holder] --> name: <span class=\"s\">“IT Support”<\/span>,<!-- [et_pb_line_break_holder] --> status: <span class=\"s\">“online”<\/span>,<!-- [et_pb_line_break_holder] --> secure: <span class=\"k\">true<\/span><!-- [et_pb_line_break_holder] -->};<!-- [et_pb_line_break_holder] -->unit.<span class=\"g\">deploy<\/span>(<span class=\"s\">“smart-campus”<\/span>);<\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"code r\" aria-hidden=\"true\"><i><\/i><span class=\"c\">$ npm run build<\/span><!-- [et_pb_line_break_holder] --><span class=\"g\">\u2713<\/span> network.secure()<!-- [et_pb_line_break_holder] --><span class=\"g\">\u2713<\/span> services.connected()<!-- [et_pb_line_break_holder] --><span class=\"g\">\u2713<\/span> cloud.sync()<!-- [et_pb_line_break_holder] --><span class=\"s\">\u26a1<\/span> ready in 0.8s<!-- [et_pb_line_break_holder] --><span class=\"g\">\u25cf<\/span> FKA digital: <span class=\"g\">LIVE<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <span class=\"status\"><i class=\"dot\" id=\"dot\"><\/i><span id=\"stxt\">Checking\u2026<\/span><\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h1>Your trusted partner for <span>digital solutions<\/span><\/h1>\n<p><!-- [et_pb_line_break_holder] --> <pee class=\"lead\">IT support, digital services and technology for staff and students of the Faculty of Civil Engineering, UTM.<\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"search\"><!-- [et_pb_line_break_holder] --> <input id=\"q\" type=\"search\" placeholder=\"Search services, forms, guides\u2026\" autocomplete=\"off\" aria-label=\"Search\"><!-- [et_pb_line_break_holder] --> <kbd>\/<\/kbd><!-- [et_pb_line_break_holder] --> <\/p>\n<div id=\"res\" role=\"listbox\"><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <svg class=\"sky\" viewBox=\"0 0 1200 140\" preserveAspectRatio=\"xMidYMax slice\" aria-hidden=\"true\"><!-- [et_pb_line_break_holder] --> <g style=\"fill:var(--brand);opacity:.13\"><!-- [et_pb_line_break_holder] --> <rect x=\"30\" y=\"70\" width=\"60\" height=\"70\"\/><rect x=\"100\" y=\"38\" width=\"50\" height=\"102\"\/><!-- [et_pb_line_break_holder] --> <rect x=\"160\" y=\"84\" width=\"70\" height=\"56\"\/><rect x=\"250\" y=\"56\" width=\"44\" height=\"84\"\/><!-- [et_pb_line_break_holder] --> <rect x=\"920\" y=\"60\" width=\"46\" height=\"80\"\/><rect x=\"976\" y=\"30\" width=\"56\" height=\"110\"\/><!-- 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--> var h=(x.t+' '+x.d+' '+x.k).toLowerCase();<!-- [et_pb_line_break_holder] --> return words.every(function(w){return h.indexOf(w)>-1});<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> render(out);res.classList.add('open');<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> function mark(i){<!-- [et_pb_line_break_holder] --> items.forEach(function(a){a.classList.remove('act')});<!-- [et_pb_line_break_holder] --> if(items[i]){items[i].classList.add('act');items[i].scrollIntoView({block:'nearest'})}<!-- [et_pb_line_break_holder] --> cur=i;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> q.addEventListener('input',search);<!-- [et_pb_line_break_holder] --> q.addEventListener('focus',search);<!-- [et_pb_line_break_holder] --> q.addEventListener('keydown',function(e){<!-- [et_pb_line_break_holder] --> if(e.key==='ArrowDown'){e.preventDefault();mark(Math.min(cur+1,items.length-1))}<!-- [et_pb_line_break_holder] --> else if(e.key==='ArrowUp'){e.preventDefault();mark(Math.max(cur-1,0))}<!-- [et_pb_line_break_holder] --> else if(e.key==='Enter'&&items.length){e.preventDefault();(items[cur>=0?cur:0]).click()}<!-- [et_pb_line_break_holder] --> else if(e.key==='Escape'){res.classList.remove('open');q.blur()}<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> document.addEventListener('click',function(e){if(!e.target.closest('.search'))res.classList.remove('open')});<!-- [et_pb_line_break_holder] --> addEventListener('keydown',function(e){<!-- [et_pb_line_break_holder] --> if(e.key==='\/'&&document.activeElement!==q){e.preventDefault();q.focus()}<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] -->})();<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>What We Offer<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” global_colors_info=”{}”]<\/p>\n<h2 id=\"services-title\" class=\"text-3xl sm:text-4xl md:text-5xl font-bold text-white mb-4\">Our Services<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Network Services” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>WiFi connectivity, network access management, VPN setup, and bandwidth optimization for seamless connectivity.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Hardware Support” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>Computer repairs, peripheral setup, printer configuration, and hardware troubleshooting for all faculty equipment.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Cybersecurity” use_icon=”on” font_icon=”||divi||400″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>Security awareness training, threat protection, data backup solutions, and incident response services.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Software Management” use_icon=”on” font_icon=”||fa||400″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>Software installation, license management, system updates, and application support for academic needs.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”AV Equipment” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>Projector setup, video conferencing support, lecture hall equipment, and multimedia assistance.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Training & Workshops” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>IT literacy programs, software training sessions, and digital skills workshops for staff and students.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”rgba(138,138,138,0.15)” custom_padding=”3px||4px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>Meet The Team<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||10px|||” global_colors_info=”{}”]<\/p>\n<h2 class=\"text-3xl sm:text-4xl md:text-5xl font-bold text-white mb-4\">Our IT Experts<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” locked=”off” global_colors_info=”{}”]<\/p>\n<p>Dedicated professionals committed to supporting your digital journey<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” global_colors_info=”{}”]<\/p>\n<p class=\"et_pb_module_header\"><a href=\"https:\/\/civil.utm.my\/it\/functional-chart\/\">IT Unit<\/a><br \/><a href=\"https:\/\/civil.utm.my\/it\/functional-chart\/\">Organizational Function Chart<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”9px||6px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>Important link<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||-2px|||” global_colors_info=”{}”]<\/p>\n<h2>Quick Access<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>Your gateway to essential IT services and tools<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”IT Support Complaint Report” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/Qq462U2oTSCjIPj_V2-log-manager.png” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>A dedicated channel for reporting ICT issues within the faculty. All submissions are managed systematically to ensure fast, efficient, and reliable support from the IT Support Unit.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”FKA IT Equipment Booking System” url_new_window=”on” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/05\/qr-code.png” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” body_font=”Poppins||||||||” body_text_align=”center” link_option_url=”https:\/\/civil.utm.my\/it\/sistem-pinjaman-alat-it\/” locked=”off” global_colors_info=”{}”]<\/p>\n<p data-pm-slice=\"1 1 []\">\u00a0A streamlined digital solution designed to simplify the borrowing process for staff and students. By moving away from manual paperwork, we ensure a faster, more transparent, and highly efficient way to access the faculty’s IT resources.<\/p>\n<p>.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”IT Asset Disposal Registry” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/kisspng-logo-product-service-technology-asset-donate-old-electronics-uk-image-wallpaper-unplug-5bf118ec9ff917.2756339215425272126553.jpg” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” body_font=”Poppins||||||||” body_text_align=”center” custom_margin=”11px|||||” link_option_url=”https:\/\/civil.utm.my\/it\/daftar-pelupusan-aset-it\/” locked=”off” global_colors_info=”{}”]<\/p>\n<p data-pm-slice=\"1 1 []\">This module reflects our commitment to systematic governance and accountability, ensuring that the lifecycle of every digital asset is managed in accordance with official university standards (KEW.PA) and environmental responsibility. It serves as a central hub for tracking obsolete equipment while maintaining organizational integrity and data security.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Book the Official FKA Photographer Service Here” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/08\/noiseporn-JNuKyKXLh8U-unsplash-1-scaled.jpg” _builder_version=”4.27.6″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” body_font=”Poppins||||||||” body_text_align=”center” custom_margin=”11px|||||” link_option_url=”https:\/\/civil.utm.my\/it\/tempahan-jurugambar-rasmi\/” locked=”off” global_colors_info=”{}”]<\/p>\n<p data-pm-slice=\"1 1 []\">Need a photographer for your faculty events, workshops, or seminars? Check the availability calendar and book the FKA IT Unit’s official photography services.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”18px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>Get In Touch<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||-2px|||” global_colors_info=”{}”]<\/p>\n<h2 class=\"text-3xl sm:text-4xl md:text-5xl font-bold text-white mb-4\">Contact Us<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n<p>We\u2019re here to help. Reach out through any of these channels.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Location” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>IT Room, Level 1<br \/>Block M48, Faculty of Civil Engineering<br \/>UTM Johor Bahru<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Office Hours” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>Monday \u2013 Friday<br \/>8:00 AM \u2013 5:00 PM<br \/>Closed on weekends & holidays<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Emergency” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n<p>For urgent IT issues<br \/>after office hours<br \/>Email: it_fka@utm.my<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What We OfferOur ServicesWiFi connectivity, network access management, VPN setup, and bandwidth optimization for seamless connectivity.Computer repairs, peripheral setup, printer configuration, and hardware troubleshooting for all faculty equipment.Security awareness training, threat protection, data backup solutions, and incident response services.Software installation, license management, system updates, and application support for academic needs.Projector setup, video conferencing support, lecture […]<\/p>\n","protected":false},"author":2614,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-323","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/pages\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/users\/2614"}],"replies":[{"embeddable":true,"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":24,"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/pages\/323\/revisions"}],"predecessor-version":[{"id":630,"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/pages\/323\/revisions\/630"}],"wp:attachment":[{"href":"https:\/\/civil.utm.my\/it\/wp-json\/wp\/v2\/media?parent=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}