[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_header title=”IT FKA Unit” _builder_version=”4.27.5″ _module_preset=”default” title_font=”Poppins|700|||||||” title_font_size=”60px” content_font=”Poppins||||||||” content_font_size=”25px” subhead_font=”Poppins||||||||” subhead_font_size=”25px” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”-180deg” background_color_gradient_stops=”#12876f 11%|rgba(41,196,169,0.4) 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/01\/pexels-markusspiske-1972464-scaled.jpg” custom_padding=”97px||97px||true|” global_colors_info=”{}”]<\/p>\n
Your trusted partner for IT support, digital solutions, and technology services at Faculty of Civil Engineering, UTM<\/p>\n
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What We Offer<\/p>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Network Services” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
WiFi connectivity, network access management, VPN setup, and bandwidth optimization for seamless connectivity.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Hardware Support” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
Computer repairs, peripheral setup, printer configuration, and hardware troubleshooting for all faculty equipment.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Cybersecurity” use_icon=”on” font_icon=”||divi||400″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
Security awareness training, threat protection, data backup solutions, and incident response services.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Software Management” use_icon=”on” font_icon=”||fa||400″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
Software installation, license management, system updates, and application support for academic needs.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”AV Equipment” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
Projector setup, video conferencing support, lecture hall equipment, and multimedia assistance.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Training & Workshops” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
IT literacy programs, software training sessions, and digital skills workshops for staff and students.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”rgba(138,138,138,0.15)” custom_padding=”3px||4px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n
Meet The Team<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||10px|||” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” locked=”off” global_colors_info=”{}”]<\/p>\n
Dedicated professionals committed to supporting your digital journey<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Noranizam Haji Demin” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/DSC06105-scaled-e1775314728453.png” content_max_width=”195px” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”17px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
Executive IT<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Salimi Ismail” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/IMG_0159-scaled-e1775374969218.png” content_max_width=”152px” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”17px” body_font=”Poppins||||||||” body_text_align=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Assistant Information Technology Officer<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mohd Kamal Mahmud” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/kamal.png” content_max_width=”195px” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”17px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}” title_text=”kamal” sticky_enabled=”0″]<\/p>\n
Assistant Information Technology Officer<\/p>\n
[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n
Important link<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||-2px|||” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#12876F” text_font_size=”20px” text_orientation=”center” custom_margin=”||1px|||” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n
Your gateway to essential IT services and tools<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”IT Support Complaint Report” image=”http:\/\/civil.utm.my\/it\/wp-content\/uploads\/sites\/2545\/2026\/04\/Qq462U2oTSCjIPj_V2-log-manager.png” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
A dedicated channel for reporting ICT issues within the faculty. All submissions are managed systematically to ensure fast, efficient, and reliable support from the IT Support Unit.<\/p>\n
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Get In Touch<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”40px” custom_margin=”||-2px|||” global_colors_info=”{}”]<\/p>\n
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We\u2019re here to help. Reach out through any of these channels.<\/p>\n
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IT Room, Level 2
Block N48, Faculty of Civil Engineering
UTM Johor Bahru<\/p>\n
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Monday \u2013 Friday
8:00 AM \u2013 5:00 PM
Closed on weekends & holidays<\/p>\n
[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Emergency” use_icon=”on” font_icon=”||fa||900″ icon_color=”#086b7d” _builder_version=”4.27.5″ _module_preset=”default” header_font=”Poppins||||||||” header_text_align=”center” header_font_size=”20px” body_font=”Poppins||||||||” body_text_align=”center” global_colors_info=”{}”]<\/p>\n
For urgent IT issues
after office hours
Email: it_fka@utm.my<\/p>\n
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